A seasoned leader with 35 years experience in the Financial Services industry with business development and consulting strengths. I have worked with many global institutions to improve productivity, enhance service delivery and strengthen workforce skills while containing expenses and increasing revenue. I am a results oriented manager who meets targets with measurable deliverables completed on-time and of high quality. Have strong business development, project management, implementation and change management skills as well as domain expertise in most areas of banking, insurance and service delivery. I am an expert in assisting organizations to improve process Efficiency, Productivity and Service Delivery. I have extensive travel in the United States, Asia Pacific, Middle East and Europe over the last 30 years I have developed cultural sensitivity to a variety of different environments.